Privacy Policy

Maison Himala ("Maison Himala", "we", "our" or "us") is committed to protecting your privacy. This Privacy Policy applies to Maison Himala services, including but not limited to the Maison Himala website at maisonhimala.com ("Website"), and any other product or service to which we apply this Privacy Policy (collectively, "Service"), and details how we access, collect and use personal data (personal information) shared by you ("you" or "your").

BY CLICKING "I AGREE" OR SIMILAR CONFIRMATION, OR BY USING THE SERVICE YOU ARE AGREEING TO THE TERMS OF THIS PRIVACY POLICY.

IF YOU ARE USING THE SERVICE ON BEHALF OF AN ORGANIZATION, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND THE ORGANIZATION TO THIS PRIVACY POLICY AND ARE AGREEING TO THIS PRIVACY POLICY FOR THAT ORGANIZATION. WHERE YOU ARE USING THE SERVICE ON BEHALF OF AN ORGANIZATION "YOU" AND "YOUR" REFERS TO THE ORGANIZATION.

1. Description of the Service

Maison Himala provides a curated gateway to an exclusive selection of artisan pieces, luxury brands, and bespoke experiences. Our Service is designed for discerning individuals seeking artistic excellence, craftsmanship, and rare finds. We bridge the gap between visionary creators and those who appreciate the finer details of curation. To maintain the integrity and personalization of this prestige experience, Maison Himala requires access to certain personal data, handled with the utmost discretion as detailed in this policy.

2. How We Obtain Personal Data

The Service involves accessing, collecting and processing personal data, which is information about you or that can be used to identify you. We obtain your personal data when you choose to provide it directly to us, such as when you register an account on the Service, or indirectly, when you use certain aspects of the Service, such as the Website. Your provision of personal data is governed by this Privacy Policy and our Terms of Service ("Terms"), which you must agree to in order to access or use the Service.

Subject to our legal, contractual and technical requirements, you may choose not to provide Maison Himala with certain personal data and/or request the deletion of personal data we have collected about you. Note that opting out of certain data collection or requesting the deletion of your data may impact essential operations of the Service. If you have any questions or concerns about the collection or disclosure of your personal data, please contact Maison Himala using the contact information found below.

3. Personal Data We Collect

The following is a description of the personal data that we may access, collect, use and process in connection with the operation of the Service:

• ●your full name, username, email address, mailing address, telephone number, contact preferences and other contact, account or authentication information;
• ●your payment data, if you make purchases on the Service, which is processed solely by authorized third-parties such as Stripe and encrypted through the Payment Card Industry Data Security Standard (PCI-DSS);
• ●cookies and similar tracking technologies to track activities on the Service; and
• ●derivative and usage data, including geolocation data, information about your computer, phone, mobile device, web-connected device or other devices used to connect to the Service, your Internet Protocol address (i.e. IP address), web-browser type, operating system, access times, page history, transaction and purchase history, and website analytics.

Maison Himala may also collect anonymous data that does not identify you, including but not limited to responses to anonymous surveys and feedback requests, metrics and other types of statistical data, which could be derived from your use of the Service and analytical data concerning the Service. Maison Himala may also aggregate, anonymize and/or de-identify the personal data it collects about you. We have implemented commercially reasonable security measures to properly encrypt, anonymize and/or de-identify such data. Maison Himala does not attempt to re-identify any previously anonymized or de-identified data.

4. Processing of Personal Data

We process your personal data for our legitimate business purposes. These uses include but are not limited to:

• ●providing the Service to you, including tailoring certain aspects of the Service to your specific needs and preferences;
• ●facilitating account creation, authentication and management;
• ●contacting you for various reasons, including when providing customer support for the Service and sending administrative information to you;
• ●sharing exclusive curation insights, brand updates, and invitation-only news, in accordance with your preferred communication style;
• ●presenting bespoke recommendations and exclusive opportunities tailored to your aesthetic interests, location, and curation history;
• ●understanding your needs in order to improve the quality of the Service, including by using your support and feedback, providing you additional support, analyzing functionality and technical issues, tracking use of the Service and generating internal reports and data models to facilitate updates and improvements;
• ●using cookies and third-party data website analytics software to understand use of the Service and activity within the Service;
• ●protecting and supporting the security and integrity of the Service and users, including by detecting illegal, improper, suspicious or dangerous activity and taking steps to protect you, Maison Himala and third-parties against fraud, theft, piracy, error and other risks;
• ●for contractual, legal, regulatory or audit obligations, including responding to requests from law enforcement or a government agency asserting lawful authority to obtain the data or where Maison Himala has reasonable grounds to believe the data could be useful in the investigation of unlawful activity, complying with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of data, complying with court rules regarding the production of records and data, defending Maison Himala in a legal, regulatory or administrative proceeding or in a contractual dispute or providing information to our legal counsel.

We may disclose personal data to our parent companies, affiliates, subsidiaries, employees and contractors for the same purposes described above. Personal data shared with such persons and entities is shared only where the parties are subject to strict confidentiality obligations.

5. Third-Party Services

This Privacy Policy only applies to the personal data that Maison Himala accesses, collects, processes and discloses itself and does not extend to the access, collection, processing and disclosure of data by third parties through third-party services, including Stripe, Google, Meta/Facebook, Web Hosting Canada and Persona, which may be broader than set forth in this Privacy Policy, and that may be embedded into the Service. Maison Himala uses these third party services for the same purposes as described in Section 4 above and such third parties act as a data processor, subject to the terms of data processing agreements. In many cases, third parties may collect personal data about online activities over time and across different websites and services. We strongly encourage you to read each third-party privacy policy carefully before using the Service. Please contact us directly using the information found below to learn more about third-party data practices.

6. Cookies and Tracking Technologies

The Service uses tracking technologies, such as cookies, pixels and Google Analytics, to collect personal data, such as IP addresses and device information. Based on this data, third-parties may be able to resolve identities across multiple devices. This data is collected, used and disclosed in accordance with the terms of this Privacy Policy and the applicable third-party privacy policies. Certain Service features may rely on tracking technologies and by declining to accept cookies or by changing certain settings on a device, these features may stop working. You have the right to opt-in and opt-out of certain cookies that are not necessary for the operations of the Service, including third-party cookies, and may do so by managing your cookie preferences directly on the Website or by contacting Maison Himala using the information below.

7. Obtaining, Rectifying and Controlling Personal Data

You may contact Maison Himala to obtain a copy of any personal data we have collected about you, the production of which may be subject to a fee as permitted by applicable law. You may also contact Maison Himala to correct inaccurate personal data or to complete incomplete personal data.

You may be able to opt-out of some or all of the ways in which personal data is processed, or request the deletion of certain personal data, except where the personal data is necessary or vital for:

• ●the performance of our contractual obligations, such as the Terms or any other agreement between you and Maison Himala;
• ●to comply with our legal obligations;
• ●protecting your interests or those of another person; and
• ●our legitimate interests or the legitimate interests of a third-party,

and may do so by requesting deletion by contacting us using the contact information found below. In the event you are not satisfied with Maison Himala's response to your exercise of a privacy right, you may submit an appeal to Maison Himala for further information concerning our decision or to seek re- consideration of your request.

8. Data Storage and Retention

While Maison Himala is a Canadian company, the personal data provided through the Service may be stored and processed by third parties in countries around the world. By using the Service, you authorize Maison Himala and third parties acting on our behalf to process personal data in any country of their choosing, which may cause the data that we access, including personal data, to be subject to privacy protections and legal rights that may not be equivalent to those in your country.

Personal data that is retained by Maison Himala is only retained until you request its deletion, until Maison Himala no longer requires such data for the purpose for which it was collected, or as long as required by applicable law. Maison Himala may aggregate, anonymize and/or de-identify personal data, and retain such de-identified data for purposes and time periods permitted by applicable law.

9. Children

Maison Himala complies with the U.S. Children's Online Privacy Protection Act and other applicable laws and regulations concerning children and the Internet. The Service and Website are not directed to children under the age of 18 and we do not knowingly solicit or collect any personal data from children under the age of 18. If Maison Himala is made aware of the fact that we may have inadvertently collected data from children under the age of 18, we will promptly take measures to delete the data from our records. If you are the parent or guardian of a child who you believe may have provided Maison Himala with personal data without your consent, please contact us using the information below.

10. Do Not Track Disclosure

Do Not Track ("DNT") is a web or device setting that allows you to request that receivers of personal data stop their tracking activities. When you choose to turn on the DNT setting in your browser or device or use alternative consumer choice mechanisms, your browser or device sends a special signal to websites, analytics companies, advertising networks, plug-in providers and other web services you encounter to stop tracking your activity. Currently, there are no DNT technology standards and, as a result, we do not respond to DNT requests.

11. California "Shine the Light" Right

If you are a California resident, California Civil Code 1798.83 grants you the right to request disclosure of the categories of personal data we control and provide to third parties, and the names and addresses of these third parties, for direct marketing purposes during the preceding calendar year. If you are a California resident and would like to make this request, please contact us using the contact information set forth below.

Please note that you may only make this request once per year.

12. Your California Privacy Rights

If you are a California resident, California Civil Code Section 1798.120 permits you to opt-out of the sale and sharing of your personal information to third parties. Currently, Maison Himala does not sell or share your personal information to third parties except for those third-party services directly embedded within the Service and acting as a data processor of Maison Himala. Although Maison Himala does not sell or share your personal information to third parties without consent, Maison Himala does provide a general opt-out right to all of our users. If you have any other questions about our privacy practices, please email us using the contact information below.

13. Change of Ownership or Business Transition

In the event of, or in preparation for, a change of ownership or control of Maison Himala or a business transition such as the sale of some or all Maison Himala's assets, we may disclose and/or transfer your personal and anonymous data to third-parties who will have the right to continue to collect and use such data in the manner set forth in this Privacy Policy.

14. Security and Discretion

We are committed to the absolute security and discretion of your data. To prevent unauthorized access, disclosure, or breach, we have put in place sophisticated physical, electronic, and administrative procedures designed to safeguard the data we collect. Our commitment to privacy reflects the confidentiality and prestige of the Maison Himala brand. While no digital environment can be perfectly infallible, we employ rigorous standards to protect your information against unauthorized access or modification. You acknowledge that the transmission of data is at your own risk and should be conducted within secure environments.

15. Contact Preferences

We will communicate with you through the Website, your email address and/or phone, to respond to support requests or comments. If you have provided us with your email address and would like to change the email preferences we associate with you (for example, unsubscribing from receiving certain types of email) you may do so by clicking a link within certain types of emails that we send to you or, if no link is available, by replying with "unsubscribe" in the email title or body. On rare occasions, some types of email are necessary for the Service and cannot be unsubscribed from if you continue to use the Service.

16. Updates

Maison Himala reserves the right, in its sole discretion, to modify this Privacy Policy at any time (each, an "Update") and shall make each Update available on the Website. You are deemed to accept an Update by continuing to use the Service. Unless Maison Himala states otherwise, an Update is automatically effective 30 days after posting on the Website, except in such case where an Update is immaterial to any of your legal rights or legal obligations of Maison Himala and such Update is made only to correct a typographical, formatting or grammar inaccuracy, and in such case, an Update is effective immediately after posting on the Website.